The Empress Hotel – A Favorite for Families in Chiang Mai
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Key details
About the Hotel
199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai, 50100,
-
Close to the Night Bazaar
Great
8.8
9.0
/10
4.1
4.5
/5
Loved by The Empress Hotel guests
Attentive staff
Spacious room
Delicious omelet
Welcome gift bag
Complimentary shuttle
"The family suite was incredible. It's the equivalent of three hotel rooms, high floor with incredible view, nice furniture, nice warm tone lighting throughout the suite, two bathrooms with Japanese toilets, three minibar fridges, three TVs."
Roger from Vanuatu
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"As usual, the complimentary gift bag of snacks, juice and evian mineral water was always a nice touch when we checked in."
Alice Lee from Singapore
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"I thought the pool area was a highlight as it has a nice view of the mountains in the background."
Amjad
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4-star hotel with one of Chiang Mai's largest outdoor pools
Pool & Recreation
The Empress Hotel has one of the biggest outdoor swimming pools in Chiang Mai, surrounded by lounge chairs and a pool bar. Guests access a sauna, steam room, and fitness center on the same floor as the pool. The pool area includes a shallow end and is open all year, with towels provided.
Rooms & Suites
Rooms are furnished in a modern Asian style with a seating area by a floor-to-ceiling window. Each air-conditioned room has a TV with international channels and a minibar. En suite marble bathrooms have shower facilities, and guests receive a welcome gift bag of snacks, juices, and drinks upon arrival.
Location & Nearby
The hotel sits in a quiet area yet is a 10-minute walk from the Chiang Mai Night Bazaar. The historic Old City and Tha Pae Gate are about a 30-minute walk away, with Loi Kroh Road nightlife adjacent. Chiang Mai International Airport is a 20-minute drive, and airport shuttle service is available at an additional cost.
Dining & Entertainment
Two on-site restaurants include Chao Nang Coffee Shop, which serves a buffet breakfast from 6am to 10am daily. Evening entertainment and happy hour are held at the lobby lounge with live music. Special diet menus and breakfast in the room are available, and the pool bar serves drinks.
Business & Family
The hotel has extensive meeting and conference facilities, including a large ballroom and a business center with fax and photocopying. Family-friendly amenities include a kids' pool, babysitting and child services, and family rooms. The spa and wellness center offers comprehensive beauty services such as hair styling, make-up, and full body massages.
Highlights
Pool: One of the biggest in Chiang Mai
Location: Quiet yet 10 minutes from Night Bazaar
Business: Large ballroom and meeting facilities
Wellness: Spa with hair, make-up, and massage services
Family: Kids' pool, babysitting, and family rooms
Welcome: Complimentary gift bag of snacks and drinks
“The Empress strikes me as a solid choice in Chiang Mai; it's near enough to the night market for convenience, but set back enough for quiet evenings. I especially appreciate the sizable pool and the traditional Thai décor, a welcome alternative to generic hotel chains; the extensive meeting facilities also make it a strong contender for business travelers.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior Double or Twin Room
2 persons
32 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Deluxe Double or Twin Room
2 persons
33 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Executive Double or Twin Room
2 persons
32 sq. feet
2 Single beds
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.5/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Guest Parking
Public parking is possible on site for free.
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's pool
Spa & Leisure
Outdoor swimming pool
Entertainment
Sun terrace
Garden area
Sauna
Steam room
Beauty treatment
Full body massage
Foot massage
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At The Empress Hotel, diners can delight in a range of culinary experiences that reflect both local and international flavors. With inviting outdoor and indoor settings, each dining venue promises a memorable meal, perfect for families and food enthusiasts alike.
Chao Nang
Thai and European
Ambiance
Family-friendly with a relaxed atmosphere, featuring indoor and outdoor seating options perfect for enjoying meals by the pool.
Key Offerings
A diverse menu that accommodates vegetarian and gluten-free preferences, bringing together the rich aromatic flavors of Thai cuisine alongside comforting European dishes.
Reservation
Not needed
Open daily from 06:00 to 22:00
Panda Palace
Cantonese
Ambiance
A welcoming setting designed for intimate meals, blending traditional decor with a modern touch, ideal for both lunch and dinner gatherings.
Key Offerings
A selection of authentic Cantonese dishes featuring signature stir-fries and dim sum, providing a taste of culinary tradition.
Reservation
Not needed
Lunch and dinner service available with specific times not listed
The Empress Hotel Location
199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai, 50100,
Explore Chiang Mai
Local Highlights Near The Empress Hotel
Top Attractions
Activities
Dining
Entertainment
Art in Paradise Chiang Mai
4 minutes' walk
3D art museum creating optical illusions, great for fun photos. Interactive displays make for a unique experience.
Chiang Mai Night Bazaar
16 minutes' walk
Vibrant marketplace filled with local crafts, souvenirs, and street food. Open nightly and great for evening exploration.
Tha Phae Gate
25 minutes' walk
Historical landmark featuring traditional architecture. Perfect spot for photography and understanding local history.
Wat Phra Singh
30 minutes' walk
Stunning temple complex known for its beautiful murals and architecture. Offers insight into Lanna cultural heritage.
Peak Spa
8 minutes' walk
Relaxing spa offering various treatments and massages. Ideal for unwinding after a day of exploring the city.
Elephant Village Sanctuary
14 minutes' drive
Ethical elephant sanctuary focused on rehabilitation. Engage with elephants in a natural setting, bookings required.
Saturday Night Market
25 minutes' walk
Lively market with food stalls, crafts, and local performances. Great for experiencing local culture, especially on weekends.
Menta Coffee and Restaurant
3 minutes' walk
Charming café serving Thai and international dishes. Known for quality coffee and relaxed atmosphere.
Kao Kab Kang
4 minutes' walk
Local favorite for authentic Northern Thai cuisine. Must-try dishes include Khao Soi and spicy curries.
China Kitchen
7 minutes' walk
Chinese restaurant known for dim sum and hearty dishes. Family-friendly with diverse menu options.
Anusarn Market
13 minutes' walk
Night market featuring live music, local performers, and delicious street food. Great spot for evening entertainment.
Three Kings Monument
25 minutes' walk
Cultural hub with surrounding museums and historic sites. Often hosts events and performances celebrating local heritage.
Tips on navigating the city
City Centre
Chiang Mai 29 min · 1.5 mi
Airports
Chiang Mai (CNX) 9 min · 3.7 mi
Lampang (LPT) 154 min · 63.5 mi
Train
Chiang Mai Railway Station 23 min · 1.2 mi
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Property information and rules
Check-in
from 14:00-23:30
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of THB 300.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
Thai
Year renovated:
2007
Number of floors:
17
Number of rooms:
286
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 553 verified reviews
8.5 /10
Great
87 %
Recommend
Breakfast
8.3/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
8.7/10
Paid Wi-Fi
7.4/10
Staff
9.2/10
Value for money
8.8/10
Pros
Friendly staff
Clean pool
Convenient location
Helpful staff
Cons
Noisy breakfast
Broken equipment
Guest reviews
based on 1894 reviews
4/5
based on 699 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Empress Hotel
How far is The Empress Hotel from Chiang Mai International Airport?
The hotel is approximately 10 km from Chiang Mai International Airport, which typically takes about 15 minutes by car.
What are the check-in and check-out times at The Empress Hotel?
Check-in is at 14:00 and checkout is at 12:30.
What dining options are available at The Empress Hotel?
On-site dining includes Chao Nang Coffee Shop serving buffet breakfast and Panda Palace offering Cantonese cuisine.
Is there an outdoor swimming pool at The Empress Hotel?
The hotel features one of the largest outdoor swimming pools in Chiang Mai.
What types of facilities does The Empress Hotel provide for business travelers?
The hotel offers extensive meeting and conference facilities, including a large ballroom and a business center.
Are any recreational activities available at The Empress Hotel?
Guests can enjoy amenities such as a fitness center, sauna, and evening entertainment.
Is parking available at The Empress Hotel?
Free public parking is available on-site without reservation.
Which attractions are near The Empress Hotel?
Nearby attractions include Chiang Mai Night Bazaar (1 km), the Historic Old City (approximately 2 km), and the Loi Kroh Road nightlife (0.5 km).
What amenities are included in the rooms at The Empress Hotel?
Rooms are equipped with air conditioning, flat-screen TVs with international channels, and free Wi-Fi.
Is there an airport shuttle service offered by The Empress Hotel?
The hotel provides a paid roundtrip airport shuttle service.
What languages are spoken by the staff at The Empress Hotel?
The staff speaks English and Thai.
Where can guests enjoy breakfast at The Empress Hotel?
Breakfast is served in the Chao Nang Coffee Shop between 6:00 and 10:00 every morning.